Privacy Policy

Last Updated:

Introduction

Zencozyflame ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography services and visit our website.

Information We Collect

We collect information that you provide directly to us when you:

Contact us through our contact form or email
Book a photography session
Request a quote or consultation
Subscribe to our newsletter or updates
Visit and interact with our website

The types of personal information we may collect include:

Name and contact information (email address, phone number, mailing address)
Event or session details and preferences
Payment information (processed securely through third-party payment processors)
Photographs and images you provide or that we capture during sessions
Website usage data, including pages visited, time spent on pages, and referring websites
Device information, including IP address, browser type, and operating system
Location data when you access our website

We also automatically collect certain information when you visit our website, including through the use of cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our photography services
Process your bookings and manage your sessions
Communicate with you about your sessions, bookings, and inquiries
Send you service-related information, including confirmations and updates
Respond to your comments, questions, and requests
Process payments and send related information
Deliver photography services and digital images
Analyze website usage and improve user experience
Personalize content and advertising based on your interests
Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business and providing services to you, including payment processors, email service providers, and website hosting services
With advertising partners, including Google, to deliver relevant advertisements and measure advertising effectiveness. These partners may use cookies and similar technologies to collect information about your online activities
With analytics providers to help us understand how visitors use our website
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our clients or others
In connection with a business transfer, such as a merger or acquisition

We may share aggregated, anonymized data that does not identify you personally with third parties for marketing, advertising, or other purposes.

Photograph Usage

Photographs taken during sessions remain your property. We may use selected images for:

Portfolio and marketing purposes (with your explicit consent)
Social media and website promotion (only with written permission)
Professional development and portfolio building

You have the right to request that we do not use your images for marketing purposes at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Advertising and Marketing

We may use your information to provide you with relevant advertisements and marketing communications. This includes:

Displaying personalized advertisements based on your interests and browsing behavior
Sending you promotional emails about our services (you can opt out at any time)
Using remarketing services, such as Google Ads, to show you advertisements on other websites
Measuring the effectiveness of our advertising campaigns

We work with third-party advertising partners, including Google, who may use cookies and similar technologies to collect information about your online activities across different websites to provide you with relevant advertisements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information when it is no longer needed for these purposes.

Photographs and images may be retained for portfolio and business purposes unless you request deletion. We will honor deletion requests in accordance with applicable law.

Your Rights

Under New Zealand privacy law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent at any time
Opt out of receiving marketing communications
Opt out of personalized advertising

To exercise these rights, please contact us using the information provided below. You can also opt out of personalized advertising through your browser settings or by visiting the Digital Advertising Alliance's opt-out page at optout.aboutads.info.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and deliver personalized advertising. We use both first-party cookies (set by our website) and third-party cookies (set by other domains, such as Google).

Types of cookies we use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Advertising Cookies: Used to deliver relevant advertisements and track advertising effectiveness. These cookies may be set by advertising networks such as Google Ads
Preference Cookies: Remember your choices and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality. For more detailed information, please see our Cookies Policy.

We use Google Analytics and Google Ads, which may collect information about your use of our website. You can opt out of Google Analytics by visiting Google Analytics Opt-out. You can also opt out of personalized advertising by visiting Google Ads Settings.

Google Services

We use Google services, including Google Analytics and Google Ads, to analyze website traffic and deliver advertising. These services may collect information about your use of our website and other websites to provide personalized advertisements.

Google may use the data collected to contextualize and personalize ads in its advertising network. You can learn more about how Google collects and uses data by visiting Google's Privacy Policy.

To opt out of Google Analytics tracking, visit Google Analytics Opt-out. To manage your Google Ads preferences, visit Google Ads Settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Zencozyflame
The Workshops, 4/14 Harrison Road
Mount Wellington, Auckland 1060
New Zealand
Phone: +6421746868
Email: info@zencozyflame.world

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